Frequently Asked Questions

For prescription refills, please call your pharmacy at least 48 hours in advance, Monday through Friday. The pharmacy will call us for verification. Be sure to call for a refill several days before your medication runs out to insure that it is filled when you need it. Please be advised that it may take up to 72 hours to process your refill request. We do not routinely prescribe or refill antibiotics, narcotics, or sedatives over the phone, during evening hours and never on weekends; refills for these medications need to be discussed with your provider.